Warranty
Two-year structural warranty
All Triwud solid-wood furniture carries a two-year warranty covering structural defects — failed joints, warped panels, or manufacturing faults. The warranty does not cover normal wear, scratches, colour variation from sun exposure, or damage from misuse (soaking wood, leaving it in direct rain, etc.).
Warranty Coverage
- Period
- 2 years from delivery date
- Covered
- Structural defects, joint failure, manufacturing faults
- Not covered
- Normal wear, surface scratches, sun fading, misuse damage
- How to claim
- Contact hello@triwud.eg with photos and your order number
- Kitchenware
- 1-year warranty; does not cover dishwasher damage or soaking